Cleveland Clinic Student’s Name Institutional Affiliation Date Abstract In Cleveland Clinic, low Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) results have been identified across different facilities, with lack of employee engagement cited as the top reason causing employee dissatisfaction, patient dissatisfaction, and reduced productivity. The majority of the healthcare providers feel unappreciated and undervalued. Cleveland Clinic is at risk of losing top talent and patients’ credibility due to lack of employee engagement. The human resource managers need to adapt to and embrace the changing engagement practices such as rewarding the health care providers' behavior. Rewards and recognition programs are directly related to engagement, and they help in retaining the qualified employees by making them more motivated. Training and personal development is another engagement practice that allows the employees to understand the relationship between e...
Leave your mail and get academic paper
Leave a Reply